Customer Service
- Grand Rapids Store
- We are open 7 days a week from 12pm to 8 pm M-S and Sundays from 12 to 5 pm. Please call us if you have any questions at (616) 454-2323
- Shipping & Delivery
- Orders are shipped within 24 hours from your time of purchase excluding weekends and holidays.
All rates include shipping, handling, tracking, and insurance.
United States (sent UPS Ground)
1 - 5 items $8.99
6 - 10 items $14.99
11+, please call for details.
Canada (sent UPS Standard)
1 - 5 items $18.00
6 - 10 items $27.00
11+, please call for details.
Unfortunately we are unable to process any international orders beside Canada at this time.
Delivery Times
-Orders in the Midwest, Eastern, Southeastern, and Central states will be delivered in 1 - 3 business days.
-Orders in all Western, Southwestern and Pacific states will be delivered within 5 business days.
-Orders in Canada will be delivered within 5 - 7 business days.
These delivery times are estimates and not guaranteed. You will receive a tracking number when your order ships that allows you to check its progress.
- Returns & Replacements
- Thanks so much for shopping Bohemia Too Online. Our return and exchange policies are as follows:
Product exchange, store credit, or credit card refunds will be provided for incorrect shipments or merchandise with factory defects.
Product returns must meet all of the following:
Email [email address] or call 616-454-2323 within five days of receipt of goods for a Return Authorization.
Product must be in new condition, have all factory tags attached, and be returned in original packaging.
Returns must be accompanied with original receipt and must be received by Bohemia Too within 30 days of invoice date.
Any returns that fail to meet all of these conditions will be refused.
Bohemia Too will issue refunds and pay for return shipping only for defective merchandise or incorrect shipments.
- Ordering
- While we hope that most of our customers place their orders on the website, we can certainly take your information by phone if you prefer.
Our telephone business hours are Mon - Sat, 11:00am to 7:00pm and Sunday, 12:00pm to 5:00pm (EST). Our telephone number is 616-454-2323. - Payment, Pricing & Promotions
- You may pay with Paypal or credit card. We accept Visa, Mastercard, American Express, and Discover.
- Viewing Orders
- Log into your account. Click View Order to see your order